How to Serve and Keep Your Customers

Name: How to Serve and Keep Your Customers
SKU: 77450
Availability: InStock

₦2,000.00

How to Serve and Keep Your Customers is the best-selling practical guide to help frontline employees and small business managers understand the principles of customer service and how to apply them in everyday interactions with customers. People in customer-facing roles in the banking, ICT, aviation, telecommunications, hospitality, health, and retailing sectors will find this book a valuable companion that motivates them to “create” happy, loyal, profitable customers.

9 in stock

About the Author

Allwell Nwankwo is a marketing professional with experience that spans various sectors including International Development, Education/Publishing, Information and Communication Technology (ICT), and Fast-Moving Consumer Goods (fmcg). He is passionate about customer service and leads customer experience workshops. Allwell holds a Ph.D. in Media and Communication from the Pan-Atlantic University.