About the Author
Afolake Agunbiade is a Management Consultant and Human Resource Capacity Professional with over 18 years of experience. She possesses core expertise in Management Consulting, Process Re-engineering, Human Resource Evaluation & Interventions, HR Advisory, Operational Assessments, Soft Skill Training, Customer Experience / Seduction, Life/Performance Coaching Behavioral Change, and Psychotherapy. Folake is the convener of the Service Advocates & The Future of Work Community which provides Capacity Development and Coaching opportunities for its Clan Members. She holds a Bachelor’s degree in Psychology, a Certificate in Customer Service Management from Rockhurst University, and a Diploma from the Institute of Customer Service, USA. She also has an MSC in Organizational/Industrial Psychology and currently undertaking her Ph.D. in Organizational Psychology. She is a Certified Life & Business Coach who has worked with numerous Organizations/High-profile individuals.
Folake is the Author of three bestselling Books, Customer Seduction: Undressing What Profitable Customers Really Want, The Art of Small Talk: Creating Connecting Conversations, and Help Me Understand My Personality with all books available on Amazon and Selar. She is also a seasoned behavioral modification therapist, a Facilitator/ Mentor at the Responsible Teens Academy/Teens Round Table, and a Team Head Membership/Devoted Teens Coach at His Treasure House. Abuja.
She is happily married to Dr Seye Agunbiade and they are blessed with four lovely children.


The Confident Woman Devotional
The Laws of Human Nature
Your Problem is That You're Multi-talented
Binti
Purpose in Crisis

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