About the Author
Afolake Agunbiade is a Human Resource professional and Management Consultant with more than 12 years of experience. She possesses core expertise in Corporate Appraisal, Human Resource Management and Evaluation, Operational Assessment, Training, Customer Service Coaching, Budget Analysis and Implementation. She has served in senior management positions throughout her career as; Practice Administrator, Administrative Manager and Operations Manager across different reputable organizations. As the Chief Executive Officer of Cadsync Consults, She has provided learning programs and advisory services for several small, medium and high-profile clients. She holds a bachelor’s degree in Psychology, a certificate in customer service management from Rockhurst University and a diploma from the Institute of Customer Service, USA. Folake is happily married to Engr. Seye Agunbiade(PHD) with four lovely children and resides in the city of Abuja.
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