The manual has been designed to show business owners how to write their standard operating procedures (or SOPs), which will help them to improve their operating efficiency, increase employee’s productivity and maximise the use of their time as the owner, manager, or leader of the business.
It’s a practical workbook that helps entrepreneurs to follow a step-by-step approach to identifying the critical business functions and the recurring activities or processes that need to be standardised and documented or automated in their businesses.
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